Hospitality Heroes
(*Fully Subsidised)
*'Participant Eligibility Criteria apply' - visit www.skills.sa.gov.au for Participant Eligibility Criteria.
SkillUp SA are hosting a (free) "Hospitality Heroes" pre-employment program, focusing on employability skills, soft skills and numeracy/writing/reading/ digital literacy (all aligned with/ in context with the retail industry).
Program Highlights:
Tailored Learning: From industry-specific literacy, soft skills training, and workplace communication skills.
Industry Relevance: Real-world scenarios and role-plays, ensuring learning is relevant and impactful.
Personal & Professional Development: Goal setting, resilience and confidence building, job search support, networking opportunities.
The program will be delivered at an AQF 'level 1', and all are welcome. The target group will primarily be unemployed youth/ adults, displaced workers, participants living with a disability, and/or those with language, literacy and numeracy support needs. This program offers a perfect pathway to kick-start careers in the hospitality sector whilst uplifting foundational skills.
Topics Covered:
Introduction to Hospitality
Fundamental Literacy for Hospitality
Soft Skills Training
Personal Development & Mental Well-being
Numeracy and Writing Skills for Hospitality
Job Search Skills
Hospitality Technology Basics
Customer Service Essentials
The program will be facilitated face to face, commencing February 5, 2024. With sessions delivered 3 days a week: Monday, Tuesday and Friday (11:00am - 3:00pm); for 12 weeks.